Your Responsibilities
- Administer, configure, and optimize our IT infrastructure, including Windows Server, Active Directory, Exchange, Entra ID, DNS, DHCP, Certificate Services (CA), and related technologies
- Manage and continuously improve our VMware virtualization environment
- Administer and support additional IT systems, including Cisco Call Manager, firewalls, VPNs, and backup solutions, ensuring a secure and stable IT environment
- Provide end-user support, troubleshoot technical issues, resolve incidents, and document solutions in our knowledge base
- Create and maintain documentation for system configurations and IT processes
- Lead and support IT projects while continuously improving our IT infrastructure and implementing new IT solutions
