Your roles and responsibilities:
- Administration, configuration, and optimization of the existing system landscape (Windows servers, Active Directory, Exchange, EntraID, DNS, DHCP, CA etc.)
- Administration, configuration, and optimization of the virtualization landscape (VM Ware)
- Support and administration of various IT systems to ensure stable and secure operation (i.e. Cisco call manager, Firewall, VPN, backup etc.)
- User support, problem analysis and troubleshooting as well as documenting the troubleshooting steps in internal knowledge database
- Document system configurations, procedures, and troubleshooting steps.
- Participation and management of varied IT projects and involvement in the optimization of the IT infrastructure as well as development and implementation of new IT solutions in the company
